Conquer Customer Service & Boost Sales with Waai Crm for E-Commerce
Streamline after-sales, generate invoices, collect feedback, and run powerful Whatsapp campaigns all on one platform.
Our Services
How can Waai Crm help grow your business?
Automated CRM Pipeline
Automated Customer Resource Management With Integrated Order Notification, Link-Less Feedback Pipeline & Automated Invoice Generation
Answering Customer Queries Made Easy
Handling your customer service performance is easy with Waai Crm's predefined templates, easy human onboarding, and an agent rating system.
Analytical Insights & Retention
Reach your client easily with Waai Crm, so that you can increase your brand trust, sales, and customer loyalty from generated insights
How does Waai Crm works?
Waai Crm has the capability to manage a wide range of customer service tasks directly on the WhatsApp platform, enabling it to deliver fast and efficient assistance to users, thereby enhancing their overall shopping experience.
Order Updates
Waai Crm serves as a valuable resource for users by furnishing them with real-time updates on the status of their orders, affording them the ability to conveniently track and manage their purchases.
Chatbot Support
Additionally, the chatbot offers customer support, answering questions and addressing concerns in real-time. If the user needs more assistance, the chatbot can also connect them with a real-time agent for further help.
Feedback Pipeline
Waai Crm offers the convenience of integrated buttons within delivered WhatsApp messages, enabling direct feedback without the need for cumbersome links.
Survey Pipeline
Waai Crm enables the collection of valuable data points from customers through in-depth analytics, leveraging a customizable survey form directly on the WhatsApp platform.
Track Orders
Waai Crm offers customers the convenience of tracking their orders and corresponding shipment statuses directly through the WhatsApp platform.
Human Handover
Through the utilization of real-time agents, our platform enables users to seamlessly assume control of conversations as needed, resulting in a personalized and responsive customer support experience.
Our Product Suit
Elevate Your Business with Waai Crm's Cutting-Edge Solutions
Tailored Products for Every Aspect of Your Enterprise
Unleash Business Potential with the Waai Crm Merchant Dashboard
Manage your ecommerce effortlessly with a centralized dashboard. Track sales, oversee orders, and unlock actionable insights to propel your business forward
Engage Customers 24/7 with the Waai Crm WhatsApp Chatbot
Automate customer engagement with a 24/7 WhatsApp Chatbot. Handle queries efficiently, process orders, and collect instant feedback, elevating your support experience
Empower Your Support Team with the Waai Crm Agent Dashboard
Waai Crm Agent Dashboard: Streamline support with unified hub, automation, and collaboration. Customizable workflows, performance analytics, and multi-channel integration elevate productivity. Scalable and flexible, ensuring exceptional customer service for ultimate satisfaction.
Human Touch at Your Fingertips: Empower Clients with Personalized Agent Support
Customize your customer interactions by allowing clients to add their own agents for human touchpoints.
Seamless Commerce Integration: Elevate Your Business with Waai Crm API Connectivity
Unlock the power of integration as we connect effortlessly with Shopify/Salla stores, ensuring a unified customer experience.
Marketing Mastery: Drive Success with Waai Crm Campaign Capabilities
Empower clients to supercharge their marketing efforts through targeted campaigns, right from their Waai Crm platform.
API Health Check: Ensure Smooth Operations with Real-time Integration Monitoring
Guarantee the health of your API integrations by providing clients with tools to monitor and optimize performance seamlessly.
Crafting Conversations: Elevate Communication with Customizable Message Templates
Enable clients to tailor their messaging experience with customizable templates for order initiation, commitments, and updates.
Our Features
Supercharge your Ecommerce Business with Waai Crm's Powerhouse Features
Unlock Unparalleled Efficiency and Performance for Your Business
Invoice Generation
Generate & share professional invoices instantly through Whatsapp.
Whatsapp Order Updates
Keep customers informed with automated Whatsapp notifications throughout the order life-cycle.
Realtime Store Analytics
Gain actionable insights into customer behavior and campaign performance.
Linkless Feedback Pipeline
Collect valuable feedback without clunky links, directly within Whatsapp conversations.
Whatsapp Survey Forms
Easily collect customer feedback and opinions through convenient Whatsapp surveys.
Abandoned Cart Reminder
Recover lost sales with automated Whatsapp reminders about abandoned carts.
Whatsapp Ad Campaigns
Run targeted Whatsapp ad campaigns to drive sales and engagement.
Whatsapp Chatbot Builder
Design personalized chatbots to answer FAQs and automate support.
Agent Support Dashboard
Empower your team with a unified view of customer interactions and performance metrics.
Free services throughout the subscription period
Free Updates
Comprehensive Report
Employee Training
Technical Support
Frequently Asked Questions
How quickly is my number activated on Waai Crm?
Is it necessary to delete my WhatsApp number?
What happens if I exceed my 1000 message limit?
What do you mean by saying 1000 messages?
How many chatbot chart do I have?
Will my number be blocked?
What are the charges for marketing campaigns?
How is my data utilized?
Get In Touch !
Stay in the loop with everything you need to know